More information is needed on travel Requirements in the check in website
More information is needed on travel Requirements in the check in website
LOCKED MY BAG WITHOUT CONSENT. Had to have my zippers cut upon arrival in Costa Rica.
Worst airline experience ever. Lost my IPad going thru security. Charged for my dog carriage at the gate not at ticket counter. Gave away my seat 6D. Expressed I wanted my seat back after charging me 99 for dog carriage. Should have thrown it out. Had a 16 yr old Yorkie heading to Boston after being a snowbird. Seats small. Very bad experience. Still don’t have my IPad. Horrible
Crew was nice, explained emergency protocol very well. Flight took off and arrived on time. Pilot explained the small delay that occurred with docking and providing updates. I would definitely fly spirit again.
I had no legroom, although I paid for extra legroom. I could barely put my bag in front of my feet and under the seat. The Wi-Fi was horrible. In fact the flight attendant said that they had to reboot it and see if it was going to work and never did.
They charged me 212.00 for a heavy check in bag at the gate. The pricing and process was so confusing - as if it was designed to purposefully gouge customers who need to board plane. That experience combined with the outrageous price charged will prevent me from ever flying Spirit again. And I’ll be sure to tell the story to anyone who cares to hear.
They seemingly have no respect for their customers, on any level. Avoid flying spirit, they will bump you to another flight without thinking twice so they can sell your seat, no joke.
The worst customer service that I have ever experienced. They upcharge you for bags and the gate agent shoved my phone in my face. We contacted Spirit customer service and they did not help us. I will never fly spirit again
The flight was over two hours delayed from Honduras and over 3 hours delayed from the connecting flight. Ridiculous!!!
Delayed as always, which I guess is better than cancelled. You get what you pay for.
Arrived Ft Lauderdale waited 90 minutes for plane to park so nearly missed my connection and no luggage as it was lost. My worst flight experience in 50 years of flying.
No water for handwashing and they charged $5 for water. Spirit up-charges for every little thing and the planes themselves are old and nauseating.
San Pedro Sula (undefined)Honduras
Santo Domingo (SDQ)Dominican Republic
Santo Domingo - San Pedro Sula