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3 locations in Zurich
Filters
Reviews
2.0 Poor
Sep 2023
2.0 Poor
Nov 2022
2.0 Poor
Nov 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Oct 2022
10.0 Wonderful
Sep 2022
4 locations in Zurich
Filters
Reviews
10.0 Wonderful
Apr 2024
2.0 Poor
Mar 2024
10.0 Wonderful
Jan 2024
6.0 Okay
Sep 2023
10.0 Wonderful
Dec 2021
8.4 Very good
Jan 2020
Pros:
Staff was friendly and thoroughCons:
Being winter in the mountains of Switzerland I would have preferred an all wheel drive vehicle2 locations in Zurich
Filters
Reviews
2.0 Poor
May 2024
8.0 Very good
Jan 2024
4 locations in Zurich
Filters
Reviews
10.0 Wonderful
Oct 2019
Pros:
EverythingCons:
Nothing10.0 Wonderful
May 2019
Cons:
Provide map and name of local gas station to refuel auto.10.0 Wonderful
Apr 2019
Pros:
Staff were very helpful, price was great, pick-up/drop-off was straightforward. They didn't have the car we had reserved so we were given an upgrade for free.Cons:
Called ahead to let them know we would be 1-2 hours late with drop-off for which we were charged an entire day. Not a big deal but pro-rating would be more reasonable I think.10.0 Wonderful
Mar 2019
Pros:
The staff was incredibly helpful, Oliver who helped me check in was incredibly thorough going through my reservation details and inspection of the vehicle before I drove off. The shop is very easy to find and perfectly located in the middle of the city. Would highly recommend and reuse again.Cons:
Nothing everything was great!10.0 Wonderful
Mar 2019
Pros:
Friendly6.4 Okay
Feb 2019
Pros:
The staff were helpful enough but they didn't work for DollarCons:
The insurance advertised was terrible - it covered nothing and when called they said "we are not a car insurance company" They should NOT be advertised as viable insurance on the Kayak website - this is seriously irresponsible. When we got stuck, the 24 helpline was shut4 locations in Zurich
Filters
Reviews
2.0 Poor
Jun 2024
10.0 Wonderful
Jun 2019
Cons:
I wish I had been given the Volvo that Thrifty shows in the pictures. The actual car we get is always a much smaller and simpler model, unfortunately. However, the car only had 10km on it, which was a plus.9.6 Wonderful
May 2019
Pros:
I could not have asked for a simpler drop off.. was incredible!!!9.6 Wonderful
Oct 2017
Pros:
We had reserved a car through Thrifty many months before and had worried about adequate luggage space as our daughters were joining us for the second week of our trip to Switzerland. Had also researched the waiver/insurance situation for an overseas rental and had some anxiety about it. Both agents were very helpful, flexible and patient while we made the decision ax to model. She offered us a selection which suited us well. She also accepted our coverage on our Cap One VISA, which I had researched thoroughly beforehand.Cons:
It was clear that any unrecorded scratched on the car would be a liability for us, so we were careful to use the flashlight on our phones and go over the car carefully when we were in the checkout process. It is very important that you take the time to do this AND Mark die anything you see and take it BACK into the desk fir them to record. I know you are in a hurry to get moving, but this is ESSENTIAL. And research your particular credit card coverage carefully; if it isn’t complete, you may be in a tough situation and might do better paying the waiver. Ask what deductible your coverage is; you want ZERO.3 locations in Zurich
Filters
Reviews
2.0 Poor
Oct 2019
Pros:
We liked our vehicle once we finally got what we thought we were getting. They did work with us on switching vehicles but we're not very happy about it.Cons:
The photo showed on line was iof a large van, not a minivan. We were paying about $1,500, which is a lot money for a rental vehicle. There were six adults and seven pieces of luggage. We traveled with the same group a couple of years ago and knew we needed a larger vehicle. However, when we got to Avis, they tried to send us with a minivan. We went back to the counter and they reassigned us vehicles four different times! It was a painful and lengthy process. In the end, we finally got an in between size vehicle, which worked out fine. It's just too bad they didn't give us what was pictured initially. We end up spending the first two hours of our vacation trying to get our rental vehicle straightened out, which was rather irritating for all of us!9.2 Wonderful
Aug 2019
Pros:
Staff friendly Drop Off easy Very good carCons:
Check in is too long9.6 Wonderful
Jun 2018
Pros:
Very easy for an American traveler with no European driving experienceCons:
The added fee of the insurance at the time of pickup was a bit of a shock.10.0 Wonderful
Oct 2017
Pros:
Check-out was fast and easy. Agent was very nice and extremely helpful10.0 Wonderful
Sep 2017
Pros:
When I booked, the airport was not a drop off option. We picked the car up in Florence and was a one-way drop. When we got to the city location in Zurich, the attendant told us we could return at the airport, no problem, he reviewed the vehicle issues we had, made notes & programmed the airport location into our gps. Airport drop off was quick & easy.9.2 Wonderful
Sep 2017
Pros:
The car was great. Fuel efficiency is one of my main criterion and this car was excellent.Cons:
The drop-off location in Milano Centrale was hard to find in a little street very congested and not that near to the train station. I had to run to catch my train.2 locations in Zurich
2 locations in Zurich