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13 locations in Munich
Locations in Munich
Filters
Reviews
10.0 Wonderful
May 2024
2.0 Poor
Feb 2024
10.0 Wonderful
Dec 2023
2.0 Poor
Nov 2023
8.0 Very good
Sep 2023
4.0 Mediocre
Sep 2022
9 locations in Munich
Locations in Munich
Filters
Reviews
4.0 Mediocre
Jan 2024
10.0 Wonderful
Dec 2023
6.0 Okay
Nov 2019
Pros:
staff very politeCons:
We booked a Mercedes Benz. I paid more to get a Mercedes and it was not available.4.8 Mediocre
Oct 2019
Pros:
The car.Cons:
I paid over $100 over the listed price that I reserved it under. Came out to a total of around $250 for a one day rental which is completely unheard of.10.0 Wonderful
Oct 2019
Pros:
Flexible in letting me drop off at two different spots with no charge. Very fairly priced10.0 Wonderful
Sep 2019
Pros:
Easy to pick up and a nice vehicle was ready for us.Cons:
No complaints.6 locations in Munich
Filters
Reviews
2.0 Poor
May 2024
4.0 Mediocre
Feb 2024
2.0 Poor
Oct 2019
Pros:
NothingCons:
Everything!!!7.2 Good
Sep 2019
Pros:
The vehicle was fine - it was clean and in good shape. The drop-off process at the Munich airport was efficient.Cons:
The quoted price was about one-half of the actual price. The pickup process at the Munich airport is slow.7.6 Good
Sep 2019
Pros:
Staff friendly and helpfull.Cons:
Once you get there they charge you 33 euros more for a required insurance. Price is not what they show you.6.0 Okay
Aug 2018
Pros:
The car's navigation system turned out to be very helpful and the staff in both locations did their job rather well.Cons:
Long pickup wait at the Munich airport, limited choices, and difficult to find dropoff address at Geneva airport made the experience rather stressful.4 locations in Munich
Filters
Reviews
8.0 Very good
May 2024
4.4 Mediocre
Dec 2019
Pros:
Car was not what we reserved, but was ok.Cons:
We were forced to take the additional insurance after I showed proof of having full coverage European insurance through USAA, and an American Express card that paid any deductibles. It was a rip off and a scam. I've rented cars all over Europe for many years, and have not been forced to take additional coverage. Rental was reserved over a month in advance, with no mention of this "policy". When we arrived in Munich at 10PM, on the weekend before Christmas, we were forced to accept it because there were no other cars available in the area.4.8 Mediocre
Dec 2019
Cons:
They only accept platinum or gold as car insurance .4.4 Mediocre
Dec 2019
Cons:
We paid for an SUV, but arrived at the airport to find that Hertz, Dollar and Thrifty all share a desk. There was a very long line and not enough employees. There were also no cars available. They were having people write their names on a list and as cars came in, you were called to come get a car. You got whatever came in, which in our case was a compact. They didn't adjust our rate to compensate for the size difference. Additionally, our credit card and car insurance both have rental car coverage, however, they stated that unless you had one of four specific credit cards, you couldn't decline the coverage required for Germany. The coverage alone was higher than the rental rate. We had no choice to pay, but what should've been a $100 rental turned into a $250 rental. The required Germany insurance information should've been posted when making the reservation and they should've over-rent for the inventory they have.6.0 Okay
Nov 2019
Pros:
Drop off was easy.Cons:
Vehicle had a mechanical issue and no help was available. Overcharged and no one responds to requests for contact to address the issue. No receipt provided at rental OR at drop off to show the amount I was going to be charged was more than $1200 more than I agreed to pay.5.6 Fair
Sep 2019
Cons:
I was expecting it to cost around 100$. Instead it cost me 200 because the forced me to get insurance- even though I’m already insured. Also they put a 500$ hold on my credit card and charged everything in euros. I still do not have my money back. I’m upset over this.2 locations in Munich
Filters
Reviews
2.0 Poor
Jan 2024
4.0 Mediocre
Oct 2023
7.6 Good
Jan 2020
Cons:
Stated that car fit 7 persons, 4 bags. With 4 people in the car, we could only fit one suitcase.8.8 Very good
Nov 2019
Cons:
more pickup and drop-of station in Munich central areas.9.6 Wonderful
Jul 2019
Pros:
Professional service. Easy pick up and returnCons:
Child seat should be cheaper10.0 Wonderful
Jun 2019
Pros:
very helpful - professional and expedite2 locations in Munich
4 locations in Munich