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5 locations in Memphis
Filters
Reviews
2.0 Poor
May 2024
8.0 Very good
Apr 2024
10.0 Wonderful
Mar 2024
8.0 Very good
Dec 2023
10.0 Wonderful
Oct 2023
10.0 Wonderful
Oct 2023
2 locations in Memphis
Filters
Reviews
2.0 Poor
May 2024
2.0 Poor
Mar 2024
2.0 Poor
Nov 2023
2.0 Poor
Nov 2023
2.0 Poor
Oct 2023
6.0 Okay
Sep 2023
2 locations in Memphis
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Nov 2023
8.0 Very good
Oct 2023
7.9 Good
Jun 2021
2.0 Poor
May 2021
Pros:
NothingCons:
They closed at 10. People were there who said they left office at 8:30. Left everyone stranded.8.0 Very good
May 2021
Pros:
Car was solid and comfortable.Cons:
Tire pressure, windshield fluid, radiator fluid and working radio. Picking up in Memphis was not a pleasant experience.2 locations in Memphis
Filters
Reviews
6.0 Okay
May 2024
2.0 Poor
Apr 2024
2.0 Poor
May 2021
Pros:
No staff was not friendly, Thirfty didn't have any cars/trucks available. Told us we could be put on a waiting list and sit and wait for someone to maybe return a vehicle. This is unacceptable for you to allow a reservation for a specific time and there be no cars available. There were a lot of customers up there waiting. We cancelled the reservation and went with another company.Cons:
Everything could have been better. I will never attempt to rent from them again. Horrible customer service. Horrible way of doing business. I will recommend them to anyone ever2.0 Poor
May 2021
Pros:
I made the reservation for the vehicle 2 months prior to the pick up date. When we arrived in Memphis Airport we were told there were no vehicles available. The Thrifty agent said they were cleaning vehicles when they came in and it would be approx 2-3 hours before a vehicle was available!! We waited almost 3 hours for a car!!!!! The Thrifty agent was completely matter of fact and didn't even apologize for the inconvenience. I will NEVER rent from this company again!Cons:
The entire experience!!!!!2.0 Poor
Apr 2021
Pros:
the staff was friendly and accomodatingCons:
it was a 3 hour wait for a car. actually, they couldn't give us an actual time on how long it would be until our car was ready. the only good thing was that the lady working the counter allowed us to cancel our reservation without any questions asked (good on you, whoever you are!!). we went to another company and they told us that they do this ALL THE TIME4.0 Mediocre
Mar 2021
Pros:
staff helpful as they could be this is the second time renting a car from thrifty in memphis both times average wait 1.5 hours to pickup. Overbooked, cars not cleaned and ready