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2 locations in Madison
Filters
Reviews
2.0 Poor
Mar 2024
10.0 Wonderful
Nov 2021
8.0 Very good
Nov 2021
4.0 Mediocre
May 2021
Cons:
When I first arrived, I was told the minivan I rented had been sold. Then I was told he had to speak to the manager to see if he could find a minivan (which I needed to move my daughter out of her apartment). They "found" another minivan and it was filthy. Then I requested to be able to pay for tolls and they said this vehicle did not have that option. One would think that all rental vehicles would have that options. I then had to figure out how to attach the plate and pay for tolls on the highway to Illinois. I have rented vehicles from Hertz many times and this was not the best experience I have had.8.0 Very good
Apr 2021
Pros:
Very friendly staff and clean carCons:
Wasn’t able to change drop off location6.0 Okay
Mar 2021
Pros:
The drop off was very easy and friendly. The car didn't break down.Cons:
The car wasn't clean but I understand they were busy.4 locations in Madison
Filters
Reviews
2.0 Poor
May 2024
10.0 Wonderful
Oct 2019
Pros:
The young fellow was very accommodating, changing cars for me when another renter left the car with terrible smoke smell. He also walked around and marked things I wouldn't have seen to avoid getting "pinged" later....one ways can get you like that.10.0 Wonderful
Aug 2019
Pros:
The staff was the best! He asked why we were renting & made a suggestion to he could give me a truck vs suv for the same cost. That was the best! The truck met our needs even better than the suv would have.Cons:
Best experience I have ever had when renting a car!8.0 Very good
Jul 2019
Cons:
The airport Enterprise desk sent me across town to another Enterprise location that was closed till noon.2.0 Poor
Jul 2019
Cons:
Rented the car to pick up close to my apartment. Did not get the details, requested several times, no response. Went to pick up the car at the place, the car was not available!! Poor performance!!8.4 Very good
May 2019
Pros:
very friendly but not helpful!Cons:
The person who rented the car to me neglected to tell me that they didn't have anyone available to drive me home after I returned the rental car on a Saturday morning. When I returned the car, the person behind the counter just said, "Oh, we don't have anyone on Saturdays."3 locations in Madison
Filters
Reviews
2.0 Poor
Jan 2024
2.0 Poor
Jan 2024
6.0 Okay
Oct 2022
10.0 Wonderful
Aug 2019
Pros:
Very friendlyCons:
Better signage about leaving car and walking in n.4.8 Mediocre
Jun 2019
Pros:
The staff at the counter were very pleasant and helpful.Cons:
The car was in pretty poor condition. It had some dents and scratches, and if it had been cleaned the cleaning didn't show. Candidly, the car wasn't worth the high rental cost; I've had much nicer cars for a lower cost at other airports.10.0 Wonderful
Nov 2018
Pros:
Briana (I think it was Briana) at the Dane County Airport helped me quickly get into a great car after a disastrous experience with having a flight canceled without warning. I was in a hurry and on a tight budget. She was kind and helpful and got me a wonderful, reliable and comfy car, fast.One location in Madison
One location in Madison