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One location in Greensboro
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Reviews
2.0 Poor
Dec 2017
Pros:
NothingCons:
I reserved a vehicle on carrentals.com and was offered renters insurance at $9/day. There was no option to pay online but i reserved at that price. When I got to the aorport they did not honor my renters insurance price and tried to charge me $29/day. Horrible business practices and unprofessional company. I will NEVER rent with them in my life time.6.4 Okay
Sep 2017
Pros:
The truck was great.Cons:
I wasn't told that there would be a fee to return the car at a different location when I booked the rental. I was quoted three different prices. My credit card was charged more than my receipt. It was complicated to find where to return the keys. I won't use this company again.8.0 Very good
Jul 2017
Pros:
price and customer serviceCons:
car messed up on me but I was given another5.2 Fair
Jun 2017
Cons:
I don't want to blame Budget as a company, but the man behind the counter flat out lied about the rate and what we signed. Yes, you should always read what you sign, but when someone tells you what it is, you expect they are being truthful. Customer service reimbursed 20%, but we never should have been in that position.9.6 Wonderful
May 2017
Pros:
Quick on the drop off and, when we had to re-rent the same car to drive to another airport because of a weather issue the employee got me back on the road quick and adjusted the rental for the fuel I'd prepaid.10.0 Wonderful
Mar 2017
Pros:
It was great.One location in Greensboro
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2.0 Poor
Jan 2021
Pros:
Not much. Stood waiting at the counter while the agent was engaged in a personal conversation with someone without a mask. She could not answer questions about the drop off, and could not provide a phone number for the drop off location. Was overcharged for a full tank of gas at the dropoff location, which I will dispute. Refused a paper receipt at dropoff and was told I would get an emailed receipt. When I questioned what the charge would be for fuel, the agent said he did not know. The emailed receipt shows a charge for a full tank of gas, when the tank was over half full. That charge will be disputed. I will try to avoid Thrifty in the future.Cons:
More attentive staff, provided with better information.8.0 Very good
Dec 2020
Cons:
car squeaked10.0 Wonderful
Sep 2020
Pros:
the rental priceCons:
lower price9.2 Wonderful
Sep 2020
Cons:
All excellent except the time gap to get back our deposit10.0 Wonderful
Jul 2020
Pros:
Quick and in a hurry which was appreciated because I was in hurry to see my daughterCons:
All good9.6 Wonderful
Jul 2020
Pros:
Staff was helpful on pickup. The drop off was a little unclear from the signage.2 locations in Greensboro
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Reviews
2.0 Poor
Jan 2024
2.0 Poor
Nov 2022
2.0 Poor
Oct 2022
2.0 Poor
Jan 2022
2.0 Poor
Dec 2021
2.0 Poor
Nov 2021
2 locations in Greensboro
Filters
Reviews
2.0 Poor
Feb 2024
2.0 Poor
Oct 2023
4.4 Mediocre
Sep 2019
Pros:
Pickup and drop off was close to the terminal in both locations.Cons:
Two things: 1- Picking up the rental took entirely too long (25 minutes) to bring the car to us. That left us waiting outside in a parking garage in the heat with a 14 month old. 2- Our rental was out of oil at the time of pickup. Avis’s solution was to tell us to go put oil in it ourselves.5.6 Fair
Nov 2016
Pros:
Nice black Suburban in good conditionCons:
Tried to give me a Tahoe first then when pressed that I rented a Suburban for its larger cargo they had me wait. Car was not ready at scheduled time and had to wait for an oil change for an hour and a half.