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11 locations in Dubai
Locations in Dubai
Filters
Reviews
6.0 Okay
Feb 2024
2.0 Poor
Dec 2018
Pros:
They refuse to give me a car!! they said the reservation is not confirmed !!??10.0 Wonderful
Mar 2017
Pros:
I felt welcomed, and though I have heard over the years horror stories of renting cars abroad, my experience with Dollar at Dubai airport was excellent.Cons:
Returning the car, it wasn't clear where to park (unlike in every US airport, there's no obvious 'rental return' lot. I had to find a parking spot in close proximity to the office - but that is just Dubai normal. I just wish it was made clearer.10.0 Wonderful
Mar 2017
Pros:
All went as planned. excellent service, excellent car10.0 Wonderful
Feb 2017
Pros:
Always satisfied with my car rental experience from Dollar. Consistency is the word2.0 Poor
Nov 2016
Cons:
It was not confirmed. They asked for full normal price if hired directly. They did not accept email confirmation sent by you. Thanks8 locations in Dubai
Filters
Reviews
2.0 Poor
Feb 2024
2.4 Poor
Jun 2019
Pros:
NothingCons:
Rude staff Price discrimination based on bank (more likely national origin) Damaged car False accusations regarding damages to gain more fees8.0 Very good
Apr 2019
Pros:
Staff was very kind and attentive.Cons:
The car was about 3-4 years old and the AC didn't work well.2.0 Poor
Feb 2019
Pros:
the car is differentCons:
the car is different2.4 Poor
Jan 2019
Pros:
I don't like their serviceCons:
I don't like their services also the price is high2.0 Poor
Jan 2019
Pros:
That my family was safe after vehicle malfunctionedCons:
This branch Terminal 2 offered me a vehicle with poor maintenance. My family and I could have died on the highway when it malfunctioned. The staff couldnt care less about our situation and Mangosh even told me that ‘this is the Emirates, we are different, we dont offer the services you are asking for’. The team was deceitful and rude. I reported this branch to consumer protection services. If you dont want to die, avoid renting. I’ve contacted my credit card company to dispute payment to them. Kayak should not promote them.6 locations in Dubai
Filters
Reviews
10.0 Wonderful
Oct 2022
10.0 Wonderful
Dec 2021
10.0 Wonderful
Dec 2021
6.0 Okay
Dec 2021
7.2 Good
Aug 2018
Cons:
I rent the car for one day and u charged me 2 days. Not fair.2.0 Poor
Jul 2018
Pros:
Nothing unfortunatelyCons:
I went there with all the necessary documents. After some time waiting, they informed me that they didn't have the car I rented, nor any other car in the upgrade. Even though I have reserved the car way before AND paid for it AND called to confirm a day before, they did not have the car... I still didn't receive my refund by the way. They did offer a downgrade, but I couldn't send back home one of my kids with two bags!14 locations in Dubai
Locations in Dubai
Filters
Reviews
2.0 Poor
Jan 2021
Pros:
Hidden charges which never agreed! Stuff won’t accept but to charge the daily hidden charges, even though it’s not mentioned in my booking!Cons:
Charges should be clearly mentioned and never hide unexpected charges! Even little amount of money should always be clarify! PS NO HIDDEN CHARGES! this makes me feel I’ve been scammed, not good at all.6.8 Okay
May 2019
Pros:
Staff friendly. The keep you updated via email. The drop off was good.Cons:
Pickup was terrible, the staff was friendly but the queue line was very long and one staff available. It took me around 30 minutes to pick up my car. In Kayak the choice of car was Form but on reality the car was Renault Duster, so Kayak should update the profile of this car.10.0 Wonderful
Dec 2016
Pros:
Always using thrifty in Dubai8.4 Very good
Nov 2016
Pros:
They give us a bit better car than we expected because we booked some small car from A category and they gave us Toyota Yaris which is I think from B category.Cons:
They did not mark clearly scratches that were before so when we were returning the car they were thinking we made these scratches and I clearly pointed them to write some of these when we picked up the car. But at the end, they accepted all of these was from before and didn`t take any money from the deposit. Another thing to pay attention is to additional cost like 16aed for "road tax" and 25aed to return car at airport, so I returned it to Al Raha mall. Also when you renting from any company pay attention to the level of full because often they don`t give with full level and they expect to return them full level.6.0 Okay
Oct 2016
Cons:
the car glass was not clean good they changed me for airport parking3.2 Poor
Aug 2016
Pros:
NothingCons:
Air condition was not good for dubai weather I've Booked online toyota yaris but they said it's not avalible so they gave me honda civic but i had to pay more! Also the value for the insurance will increase. Many scratches on the body of the car , and it was dirty! When I delivered the car they said there is a scratch on the body and i have to pay for fixing! I totally don't recommend to deal with this company2 locations in Dubai
Filters
Reviews
2.0 Poor
Oct 2023