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2 locations in Colorado Springs
Filters
Reviews
6.0 Okay
Feb 2024
8.0 Very good
May 2021
Pros:
Ease of pick up and drop offCons:
Was hoping for Chrysler style with stow and go seats. Made use difficult but we managed2.0 Poor
Nov 2020
Pros:
Didn't get to pick up rental car because they were closed.10.0 Wonderful
Nov 2020
Pros:
Friendly staff, convenient on-site (airport) location9.6 Wonderful
Aug 2020
Cons:
Instructions on pick up at COS would have been very helpful. We had to make 3 trips around the terminal to get to the correct place to obtain car.2.0 Poor
Aug 2020
Pros:
Staff was apologetic.Cons:
There was no rental car available.One location in Colorado Springs
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Reviews
4.0 Mediocre
May 2021
Cons:
Late evening pickup, rainy night, COS airport. Guy at pick-up counter said that it wasn't possible to inspect car for damage at the moment, so I should just take photos and let him know if there were any problems. Darkness and rain made good inspection impossible. Next morning, noticed a significant issue with wheel. By this point I was half a state away and it was hard to prove that the damage existed when car was picked up. All very shady. Spend nearly three hours trying to reach Alamo COS by phone, and it cannot be done. Calling national Alamo help numbers or even the airport itself yielded no results. They cannot be reached, period. National help lines for Alamo were unable to resolve situation, all told me I had to call specific COS location, but no one was able to give me that number. A disaster.10.0 Wonderful
May 2021
Pros:
The drop off was easy and we really liked the car being a newer car. It was very comfortable as wellCons:
We had to wait in line for over an hour to get a car. Having more employees would be great. There was only one guy working for a few different companies10.0 Wonderful
Apr 2021
Pros:
The ease of making the reservation and the friendless of the staff at AlamoCons:
Nothing2.0 Poor
Dec 2020
Cons:
I was given a car that needed oil change in first hundred miles (I was taking it for over 1000) and I had to fill up air twice in tires. Still waiting for someone to get back to me for a possible refund weeks later10.0 Wonderful
Aug 2020
Pros:
Staff was very candid and helpful.Cons:
Nothing could have been better.10.0 Wonderful
Aug 2018
Pros:
Easy, convenient, no problems8 locations in Colorado Springs
Locations in Colorado Springs
Filters
Reviews
2.0 Poor
Apr 2021
Pros:
nothing . our car I booked was not availableCons:
have a vehicle4.0 Mediocre
Mar 2021
Pros:
We thought we were renting from the airport location. My mistake, so we took Uber over to the correct place. We were supposed to have a mid-size SUV but when we got there, there was only a Camry and a compact SUV (Ford Escape, I think). We had 5 adults and luggage for skiing, so these were not an option. The staff there was very accommodating and did find a van that was finishing up a repair at a body shop. One of the employees took us to get food during the 45 minutes or so that we waited, so that was nice. I'm not sure the tires on the van were Colorado traction legal. We were traveling from Colorado Springs to Breckenridge. I saw a digital highway sign that Traction Law was in effect, but was not sure what that meant until someone explained later. Made it over the pass near Alma Ok but later that night had to get a push in Breck. Since the law was in effect , the van was required to be 4WD (which it wasn't) or have snow tires, which I don't think it did.Cons:
Getting the right vehicle.10.0 Wonderful
Mar 2021
Pros:
Pick up and drop off was fast and easy. I was asked if I needed a ride which was greatly appreciated. I didn't need one this time but I might in the future.10.0 Wonderful
Feb 2021
Pros:
The staff at our local office is just stellar.10.0 Wonderful
Oct 2020
Pros:
The staff was super friendly and helpful. We appreciated the whole experience and will not rent from anyone else.Cons:
We can’t think of anything they could have done better.9.2 Wonderful
Sep 2020
Pros:
YesCons:
Car was not very clean inside, considering Covid restrictions. Someone had also smoked in the car, previously.4 locations in Colorado Springs
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Reviews
6.0 Okay
Feb 2024
4.0 Mediocre
Oct 2023
10.0 Wonderful
May 2021
Pros:
Staff was very friendly and caring for my needs.10.0 Wonderful
Feb 2021
Cons:
Nothing, friendly office7.6 Good
Aug 2020
Cons:
Vehicle delivered to me with a flat tire, cracked windshield, a dirty interior windshield, and duct tape on the windshield and roof.2.0 Poor
Jul 2020
Cons:
Even though AVIS shows cars available on both their website and 3rd party websites they had none available. I had a confirmation number for a reservation and 5 minutes later the called me and said they had zero available for that day! What the heck! You shouldn’t e able to reserve a car if their aren’t any available.4 locations in Colorado Springs
Filters
Reviews
2.0 Poor
May 2024
4.0 Mediocre
May 2024
10.0 Wonderful
Dec 2023
2.0 Poor
Oct 2022
10.0 Wonderful
Oct 2022
10.0 Wonderful
Jan 2022
One location in Colorado Springs
One location in Colorado Springs