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Passenger van | $87/day |
One location in Palm Beach
Filters
Reviews
10.0 Wonderful
Oct 2022
8.0 Very good
Mar 2021
Pros:
We are very rare car rental shoppers. Overall the service was what I would expect to better. Car was clean and received upgrade when vehicle we reserved was not available.Cons:
Received damaged vehicle which we brought up to agent. She said they knew and it was documented on our rental, but I think it should have came up immediately when we got the keys. Also required $200 refundable deposit? Not sure why, they had our credit card info and we did purchase insurance. Had to wait multiple business days after rental to have deposit refunded.10.0 Wonderful
Mar 2020
Pros:
We were lucky enough to met Megan... she way great and assisted us with every of our needs.Cons:
The opportunity to choose a different color of the car. We had a new Mercedes Van ( which was perfect) by we lived by the sea and Black was not so ideal for us.9.2 Wonderful
Dec 2019
Pros:
The staff was very helpful and courteous.Cons:
I was a bit confused as I arrived at the airport. I was not certain on the Pickup procedure because my flight was rather late. Your website gives clear information on late night rental returns. However the late Pickup information needs to be more clear.2.0 Poor
Oct 2019
Pros:
No. They close too early. Then you have to pay for a taxi to go to a different location and pay more. No thanks.10.0 Wonderful
Jun 2019
Pros:
The lady who helped me was so personable. I cant remember her name but I wish I could she deserves some praise!One location in Palm Beach
One location in Palm Beach
One location in Palm Beach
Filters
Reviews
4.0 Mediocre
May 2024
8.0 Very good
May 2024
10.0 Wonderful
Apr 2024
2.0 Poor
Mar 2024
2.0 Poor
Mar 2024
2.0 Poor
Mar 2024
One location in Palm Beach
Filters
Reviews
6.0 Okay
Mar 2024
10.0 Wonderful
Jun 2022
6.0 Okay
Nov 2021
10.0 Wonderful
May 2021
Cons:
The car could have been cleaner inside Smelled like cigs but covered up with air freshener10.0 Wonderful
Mar 2021
Pros:
Our agent was fast, friendly, and helpful. Vehicle was clean and in great condition.Cons:
It would have been nice to have a way for us to get to/from the airport other than a taxi, Uber, or Lyft (need some sort of a shuttle). I don't understand why the "airport location" can have a shuttle, but this "satellite location" can't. I also don't understand why it costs an add'l $20-$30/day++ to rent from the airport location since it is all "Hertz".4.0 Mediocre
Nov 2020
Pros:
The location was not at the airport I took bus to location finding out I was at another location. Paid 20 dollars for a cab to second lo locationCons:
Car had maintenance required light on at pick up Next tire pressure light and then catastrophic failure of a tire causing major blow out Cop said I would have been dead if it was a front tire Roadside assistance would not come to my aid Finally cop changed tire and I changed out car In bocaOne location in Palm Beach
Filters
Reviews
2.0 Poor
Feb 2020
Cons:
Everyone5.6 Fair
Feb 2020
Pros:
Car was fine.Cons:
Shuttle pick up and registration slow.2.8 Poor
Aug 2019
Pros:
Staff was extremely rude. Took two hrs to check in only one person working the desk and he was soo rude and moved as slow as a turtle.Cons:
The car smelt like cigarette smoke. It was disgusting g. Staff was extremely rude. Read above for more....10.0 Wonderful
Jun 2019
Pros:
Easy check in and out. Unlimited miles.4.0 Mediocre
Apr 2019
Cons:
It took an hour and a half to get my car bc no one from Payless was at the desk and then they tried to charge me double the rate I had booked on kayak5.2 Fair
Mar 2019
Pros:
Staff not very professional, car dirty, drop off easyCons:
no local maps availableOne location in Palm Beach
Filters
Reviews
10.0 Wonderful
Mar 2021
Pros:
Great people who have been there a long time10.0 Wonderful
Oct 2019
Pros:
Great Staff very helpful10.0 Wonderful
Jul 2018
Pros:
How kind the staff were. Not to mention informative. And willing to go above and beyond.Cons:
Everything was perfect.5.6 Fair
Mar 2018
Pros:
Car was fine. Staff was friendlyCons:
Lots of extra charges. Extra charge to return the car after 6 pm on Saturday. Extra charge for SunPass.10.0 Wonderful
Jan 2018
Pros:
Quick pick up and doing the paper work. I will use you again good experience8.0 Very good
Nov 2017
Pros:
The staff was absolutely amazing!! They woman at the front seriously helped me and walked me through everything I needed to know, and informed me of each added on expense so there were no suprises. She had empathy like no other and really made sure i was taken care of. The young man whom I returned the car to was very nice and made sure I a ride home before returning the vehicle. Honestly the best staff you'll ever meet!Cons:
Ace may have a lot of loop holes when it come to added om expenses, which is probably expected from renting, I had placed too much faith in a reliable range of reasonable additives, but it was a little crazy in that regard. The price you pay on kayak should be the only expense.One location in Palm Beach
One location in Palm Beach
Filters
Reviews
2.0 Poor
Jan 2021
Pros:
NothingCons:
It was a disaster. They lied and cheated me.2.0 Poor
Jan 2020
Cons:
Car was not available upon arrival or for days after. I understand it was high season but whats the point of making a reservation if Enterprise won’t honor it. Never again, Enterprise!2.0 Poor
Jan 2017
Cons:
We showed up at the rental location and they did not have our SUV or anything similar available. They said they would put us in a wait list and call us IF one becomes available. Completely ridiculous. We're a family of five and just left us stranded. I called head office and they said there was nothing they could do for us because they are franchised locations. This is the second time Enterprise has done this. Kayak should remove them as a supplier.One location in Palm Beach
One location in Palm Beach
One location in Palm Beach
Along with a 10 passenger van, rental companies in Palm Beach offer 7 passenger vans.
Pick-up location | Palm Beach |
---|---|
Car types | Van, Minivan |
Rental locations | 2 |
Airport locations | 2 |