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Passenger van |
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Full-size |
Luxury |
Premium |
One location in Norfolk
Filters
Reviews
2.0 Poor
Dec 2023
10.0 Wonderful
Dec 2023
6.0 Okay
Apr 2021
Cons:
Windshield wipers needed changing. The car was shaking twice while driving.2.0 Poor
Mar 2021
Cons:
Vehicle not ready..had to drive to another rental location to get the right vehicle. Car had bad smoke smell10.0 Wonderful
Jan 2021
Pros:
Friendly staff and the car was very well taken care of.Cons:
Service was great.8.0 Very good
Jan 2021
Pros:
Friendly staff, easy in and out for pick up and returnCons:
Previous renters had clearly smoked inside the car, it smelled awful.One location in Norfolk
Filters
Reviews
4.0 Mediocre
May 2024
4.0 Mediocre
Apr 2024
10.0 Wonderful
Feb 2024
2.0 Poor
Sep 2023
2.0 Poor
Jun 2023
8.0 Very good
May 2021
Cons:
The drop off was so easy! What I would change is the extremely long wait to pick up the car! Everything else was great!5 locations in Norfolk
Filters
Reviews
2.0 Poor
May 2024
4.0 Mediocre
Oct 2022
4.0 Mediocre
Dec 2021
2.0 Poor
Nov 2021
2.0 Poor
Nov 2021
10.0 Wonderful
Jun 2021
Pros:
The staff was friendly and accommodating. The pick up and drop off was easy.Cons:
The price for a compact car was very high.2 locations in Norfolk
Filters
Reviews
10.0 Wonderful
Jun 2024
4.0 Mediocre
Jun 2024
2.0 Poor
May 2024
10.0 Wonderful
May 2024
2.0 Poor
Apr 2024
4.0 Mediocre
Mar 2024
8 locations in Norfolk
Locations in Norfolk
Filters
Reviews
10.0 Wonderful
Nov 2023
6.0 Okay
May 2021
Cons:
The price.10.0 Wonderful
Feb 2021
Pros:
Upgraded me to an amazing truck. Airport pickup was surprisingly easyCons:
Just have a hard time paying so much for a 24 hour rental8.0 Very good
Feb 2021
Pros:
Mostly painless. Got an upgrade and car was pretty niceCons:
They tried to charge me for the upgrade without me noticing. Also tried to add an extra fee without me noticing. Price for rental cars have gone up and it’s annoying as it is10.0 Wonderful
Oct 2020
Pros:
Fast and easy check out and the car was great (no funny smell and everything worked).4.4 Mediocre
Oct 2020
Pros:
Branch was so busy. Difficult to pick up cars. Looks like they need more staff.Cons:
Was charged $200 for collision damage I did not opt into because I paid for insurance through my reservation and through my own private insurance. Will never rent from enterprise again. Had a better experience with Budget and Avis.One location in Norfolk
Filters
Reviews
4.4 Mediocre
Oct 2020
Pros:
The staff was ok at pick up & drop off.Cons:
1) Customer service availability should be a lot better than what it is. I needed instruction from customer service at 5:30am eastern time involving misgiven info from a reservations specialist regarding my drop off location open time so i dropped the car off at another location that just opened for the day since i couldn't wait for my location to open. Because i kept getting a recording saying customer service closed it costed me an extra $100.00 for drop the car off at another Thrifty location rather than leave it abandoned & be liable for it.6.8 Okay
Aug 2020
Pros:
Car was very nice , comfortable, easy checkout considering this covid situation. Clerk at Hertz was awesome.Cons:
The van had tire pressure light on2.0 Poor
Aug 2020
Cons:
When we arrived there were NO cars available and we were told it would be a 4 hour wait!!! To this day I STILL have not received my refund!!!! I was supposed to pickup the car on Aug 15th, today is Aug 25th and STILL no credit on my credit card!!!!2.0 Poor
Aug 2020
Cons:
I arrived at 9am to find out that I couldn't rent car til 3pm...then I was told I had to have a $200 deposit aside from the price of the car and I didn't have enough to cover it.... Thrifty/Hertz wouldn't let my sister pay for my rental over the phone.... so I sat there stranded with my luggage all day trying to figure out how I was going to come up with the money so I can get home....it was very upsetting so I never got the rental7.6 Good
Jul 2020
Pros:
The staff was helpful at pick up.Cons:
The car wasn't very clean. Sticky stuff on the gear shifter, seatbelts. The windows were dirty inside and out. Visibility was difficult.2.0 Poor
Jul 2020
Pros:
NothingCons:
Absolutely worst car rental experience ever. my mag strip on my credit card was damaged. No chip reader, cant enter information manually. So i couldn't get a car, luckily avis saved the day2 locations in Norfolk
Filters
Reviews
8.0 Very good
Jan 2024
2.0 Poor
Nov 2023
10.0 Wonderful
Oct 2023
2.0 Poor
Oct 2023
2.0 Poor
Sep 2023
2.0 Poor
Apr 2023
One location in Norfolk
Filters
Reviews
1.9 Poor
Jun 2021
3.9 Poor
Jun 2021
2.0 Poor
Sep 2020
Pros:
Location was closed, had to pay for a cab to and from off airport location to find this out.Cons:
Don't rent vehicles from locations that have been closed for months2.0 Poor
Sep 2020
Pros:
nothingCons:
there is no payless at the norfolk airport. they are shut down2.0 Poor
Aug 2020
Pros:
NothingCons:
I made a reservation, and when I went to pu the car it was not available. Whats the point of making a reservation if your not gonna uphold it.2.0 Poor
Jul 2020
Pros:
Nothing this place is a joke do not rent a car from anyone other than hertz or enterprise. These people will run you through the ringerCons:
Everything, no counter in the airport, finally get to the offsite rental place and it’s closed..... every single other car rental place was open except these jokers. Kayaks office is closed they were no help. Payless says I need to call kayak, kayak says I need to call Payless. After the run around for 5 hours on the phone I went and rented a car from enterprise for cheaper and much better customer service. Stay away from kayak and Payless car rental.One location in Norfolk
Filters
Reviews
10.0 Wonderful
Nov 2019
Pros:
Staff was great. The girl at the counter was just helping out so it took a little while but she was very friendly and it made the wait much better.Cons:
Nothing. we got a much better vehicle than expected and it was a great experience. we will definitely use National next time we travel.9.6 Wonderful
Aug 2019
Pros:
Easy pickup steps from baggage claim & drop off was a breeze.Cons:
PricingOne location in Norfolk
One location in Norfolk
One location in Norfolk
One location in Norfolk
Locations in Norfolk
2200 Norview Ave, Norfolk, , USA Virginia
+1 914 368 0091
Filters
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Along with a 9 passenger van, rental companies in Norfolk offer 6 passenger vans, 7 passenger vans, 8 passenger vans, 12 passenger vans and 15 passenger vans.
Pick-up location | Norfolk |
---|---|
Car types | Van, Minivan |
Rental locations | 26 |
Airport locations | 13 |