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Passenger van |
Compact |
SUV |
Intermediate |
Standard |
Full-size |
3 locations in Lighthouse Point
Filters
Reviews
2.0 Poor
Nov 2020
Pros:
Nothing !! The reservation was cancelled at the last possible second by enterprise for not having any vehicles available . Their booking system is the worst and even the employees at the location agree ... wouldn’t it make sense to confirm with the location that the vehicle is there ??Cons:
Everything !! Worst booking software / system I’ve dealt with .. their is zero communication between the national booking center that your FORCED to use and the physical locations .. none !! Most asinine thing I’ve seen and will no longer use enterprise unless there are just no other options .. sad that a national company can’t do better in the age of technology than this ....2.0 Poor
Aug 2020
Pros:
Absolutely nothing. Horrible customer service. Not even ONE vehicle was available for us to rent, yet allowed us to make a reservation. Offered no solution when we arrived.Cons:
Everything. Could have offered an alternative rather than just saying sorry. Didn’t even call us in advance to notify us about the lack of vehicles available before our arrival, therefore their customer service as a whole could have been better. Regardless, I will never rent from enterprise again.10.0 Wonderful
Jul 2020
Pros:
the staff was very friendly i didn't have to wait long for a rental2.0 Poor
Nov 2019
Cons:
Paid 3 months ahead for my rental to find that the car wasn't there - they canceled my reservation! Booked a car from another branch - internet showed full inventory - again no car. RUINED MY VACATION. DON'T RENT FROM ENTERPRISE - THEY HAVE KIDS RUNNING ALL THERE LOCATIONS INSTEAD OF RESPONSIBLE ADULTS. THEY DON"T HAVE THE EXPERIENCE TO SOLVE PROBLEMS AND JUST TURN THEIR BACK ON YOU! I have rented cars forever, Enterprise gave me the poorest experience ever. Avis - expensive not flexible, Hertz the same (these companies focus on Business travelers & have a lock on corporate contracts). Hertz does work with AAA so some advantage there). Sixt - great service, will give you free upgrades when possible and agents will work rates, a German company and so MB, BMW are standard. National - great service, also can be worked for free upgrades if the have the inventory. Budget - affordable, adults working the counter who are experienced and quick. Dollar & EZ have great rates, all 3 of these companies focus on family/budget travelers. DONT RENT ENTERPRISE - THEY DONT PICK YOU UP.10.0 Wonderful
Feb 2019
Cons:
I rate this office 5 stars. Very very NICE PEOPLE, will rent from them again.2.0 Poor
Sep 2018
Pros:
NothingCons:
They did not any trucks available despite my reservation for a full size pick up2 locations in Lighthouse Point
Filters
Reviews
2.0 Poor
Jan 2024
4.0 Mediocre
Dec 2020
Cons:
Peoples atititude was bad, was greeted like I was wasiting his time his name is Don i Believe. they did not have what I requested and acted like did not care. not good will never use them again4.8 Mediocre
Jun 2019
Cons:
I asked about tolls before taking the car. I was told that I would be billed for them after the rental was returned. All good, right? It turns out that there was also a $15 convenience fee for tolls, which was more than all of the actual tolls combined. Had I known, I'd have taken I-95.2.0 Poor
Oct 2017
Cons:
Tried to return car for 2 hrs when I finally returned it they charged extra day. Will never rent from Avis/ budget again.2 locations in Lighthouse Point
Filters
Reviews
2.0 Poor
Jun 2024
4.0 Mediocre
Feb 2024
10.0 Wonderful
Nov 2023
4.0 Mediocre
Aug 2017
Cons:
I was informed that I had booked an off airport location in Ft. Lauderdale. I emphasized that my confirmation said at airport. They accommodated me with a much higher rate. The cruise control was defective.7.6 Good
Mar 2017
Pros:
The car was new and clean. There was a mistake for the pick up location but when I called Budget they corrected it.Cons:
The extremely long wait (easily over an hr.)when picking the car up at Port Everglades cruise port in Ft. Lauderdale.6.0 Okay
Feb 2017
Cons:
Billing problem with your quote vs budget invoicing. Should get credit to straighten.it out. Will let you know. Had to wait 1/2hr to straighten out.2 locations in Lighthouse Point
One location in Lighthouse Point
Pick-up location | Lighthouse Point |
---|---|
Car types | Van |
Rental locations | 1 |
Airport locations | 0 |