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Passenger van |
Commercial |
One location in Four Corners
One location in Four Corners
3 locations in Four Corners
Filters
Reviews
2.0 Poor
Oct 2022
2.0 Poor
Jan 2022
8.0 Very good
Dec 2021
4.0 Mediocre
May 2021
Pros:
Staff was friendly but not forth coming with info about tolls and so we called hertz and we were told we needed to see an agent at our nearest location. Found out the location had just closed and after another call to Hertz we were told again to wait until morning to get the info on toll sticker! Found out the next morning we didn't need to see anybody because we were to wait for a bill in the mail. We lost a day of travel because of this:( Also the side door of the cargo van kept getting stuck and would not open and the inside light would not turn off. My husband spent over 2 hours trying to turn it off on the way back from our trip! It was a very bad experience.Cons:
A different vehicle altogether, as well as, information on the use of tolls. For the price we paid we deserved better service!!2.0 Poor
Apr 2021
Pros:
The staff did their best but the entire experience was a disaster.Cons:
My car wasn't ready and I had to wait a whole day for a car they that wasn't even the one I ordered. Wasted a ton of time and they clearly had no clue how to handle the amount of reservations they had.4.8 Mediocre
May 2020
Pros:
Truck was dirty, gas light ON... no customer service at pick up nor drop offCons:
I was expecting way better experience from Hertz. How can you give away a car with the Gas light ON?One location in Four Corners
One location in Four Corners
One location in Four Corners
Filters
Reviews
2.0 Poor
Apr 2021
Pros:
NoCons:
Horrible experience. This was fulfilled by Hertz. They bait and switch car was not clean at all!!! Never cleaned!!! So probably wasn’t disinfected either. Staff was rude and signage was lacking in the airport for the pickup location.2.0 Poor
Jun 2020
Cons:
What can I say good about this reservation. Nothing really. I rent a fair amount of cars, and I’ve never had many problems at all, but this was a total debacle. My car is in garage being repaired, and I needed a rental for a Dr. visit I never made. The first problem was the rental office was closed, and the person I spoke with said it would not be opening any time soon. He also said he did not have a car for me, and that he would call me at 4 pm when he had a car. I never got that call. I spent over $50 in cab fair round trip. I fly for the airlines and witness everything from great customer service to the worst. We live in the age of technology, and things like this rarely happen, but when they do, people make the difference. Not in this case.5.6 Fair
Nov 2015
Pros:
Great price, easy to get to.Cons:
Car smelled of smoke and was very noisy. Building to get car was unfinished and did not look legitimate.One location in Four Corners
One location in Four Corners
Filters
Reviews
8.0 Very good
May 2021
Pros:
Great small economy vehicleCons:
Been given the extra day as only 1/2 day charge vs the full day charge of $608.0 Very good
Mar 2021
Pros:
Staff was very friendly. All went well with pick up and delivery. The windows and side mirrors were so dirty and water spotted I could barely see out. They had a film on them which made things really blurred, especially at night.Cons:
Clean windows and mirrors the day of rental.6.0 Okay
Mar 2021
Pros:
PriceCons:
Service, cleanliness and state of the vehicles.2.0 Poor
Feb 2021
Pros:
How many fees were added. I ended up spending 2x the amount of money...Cons:
Hertz absolutely were trying to take advantage of me at every step and trying to make me pay extra money for every option they offered. So dishonest and wrong.10.0 Wonderful
Feb 2021
Pros:
Staff was very friendly and fast even though the office was very busy. Car was very clean. Price was incredible. Drop-off took less than a minute. They had a space for me to leave my own car overnight.Cons:
I declined the CDW when making the online reservation. When I inquired about adding it at check-in, the price for it was four times higher. But this was out of the hands of the staff at my rental location and controlled by Thrifty itself.2.0 Poor
Feb 2021
Pros:
Staff was friendlyCons:
Car had food crumbs. Had a grinding noise to it when driven. When I called to trade out the car they told me I would have to drive an hour and a half away to the airport to do so or call AAA. They had no regard for our safety.Pick-up location | Four Corners |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |