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Passenger van |
Commercial |
3 locations in Crestview
Filters
Reviews
10.0 Wonderful
May 2024
2.0 Poor
May 2021
Pros:
drop off was easy, the rest of the experience was not good!!!Cons:
make it more known that you are going to be closed at noon on a SATURDAY and not open on SUNDAY Some people can only travel on those days, honor the price agreed on, at a different location if not going to be open an the other location, and quit gouging people on the price, (prices were outrageous)10.0 Wonderful
Mar 2021
Pros:
Staff was great Pick up and drop off was super easy10.0 Wonderful
Aug 2020
Pros:
Helpful staff, short lines for pickup and drop offCons:
Maybe provide drop off instructions4.8 Mediocre
Jul 2020
Pros:
Drop-off was fineCons:
I scheduled my location in May and the store had been closed since February. They moved my pick up 2 days prior to my trip and it was a $40 Uber ride to the location to get it.6.0 Okay
Jul 2020
Pros:
Janelle went above and beyond her duties to help me at crestview FloridaCons:
The location from the destin airport didn’t have a vehicle. Enterprise sent us to valspario which is a closed location which then led us to crestview. And that cost us $45 cab ride from the airport. When returning the van, it took most of the day to get the receipt after many phone calls and on hold and being dropped by the people at the airport. We finally got ahold of Janelle at Crestview, she got my receipt promptly and courteous. Thanks Janelle.One location in Crestview
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Reviews
10.0 Wonderful
May 2024
10.0 Wonderful
Dec 2023
10.0 Wonderful
Nov 2023
6.0 Okay
May 2021
Pros:
Staff at the counter were very friendly and helpful.Cons:
Our car's lift gate was not working properly. It would open and then shut. We were not going to ruin our vacation by taking it back to Budget to let them take time out of our vacation to fix. Thankful someone did not get hurt. Car needed to be checked over before releasing it to customers.2.0 Poor
Apr 2021
Pros:
It was quick. The drop off was easy.Cons:
The Budget rep forced me to “upgrade” at the ticket counter since I was dropping the car in another location. (That was known when I placed the reservation.) She tried to get us to pay more for car I reserved or more for an upgraded car. I declined. She then said I had to pay for XM radio at $6 per day or the car I reserved couldn’t leave the lot. I was tired from traveling so we just swallowed it. When we got to the car, it had been smoked in, damaged on the body, and had 56k miles at the start.8.4 Very good
Sep 2018
Pros:
everything was great except for the line to pick upCons:
I waited in line close to an hour & a half to pick up the car :( :( CRAZY!One location in Crestview
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Reviews
8.0 Very good
Jan 2021
Pros:
the staff was friendly, the pick up was and drop off was easy and fast6.0 Okay
Aug 2019
Pros:
The drop off at Little Rock was very quick and convenient.Cons:
Our registration was for a Ford Focus....instead we ended up w/a much smaller Ford Fiesta. Instead of asking us numerous questions upon arrival, they could have read over our confirmation....it was almost all asked while we registered.10.0 Wonderful
Jun 2019
Pros:
Everything. Easy pick up and drop off!!8.4 Very good
Apr 2019
Cons:
Disclosure of the astronomical additional fees4.8 Mediocre
Mar 2019
Cons:
I reserved and paid for a full size car. Hertz oversold their inventory. I was given a Focus, at the same rate! No refund for downgrade. They gave me 1/2 tank of gas as a consolation.8.0 Very good
Feb 2019
Cons:
Wish the car had a CD player so we could listen to a book on CD.One location in Crestview
Filters
Reviews
2.0 Poor
Sep 2023
4.0 Mediocre
May 2021
Pros:
We asked specifically for a car that seated 8 and we got a car that seated 7. There were no cars that seated 8 so someone had to ride illegally and unsafe the entire trip.Cons:
The lady that helped at Pickup was not helpful on instructing drop off after hours. The car stunk. And giving people the amount of seating they request is pretty vital.10.0 Wonderful
Apr 2021
Cons:
The car smelled like smoke when we first open the door. The smell went away but it was slightly annoying.10.0 Wonderful
Jun 2020
Pros:
Friendly, very easy, nice vehicleCons:
It makes me nervous not to check over a car for damages with an agent before/after8.4 Very good
Sep 2017
Cons:
Slow pick up at VPS.5.2 Fair
Oct 2016
Pros:
I honestly was very disappointed with the overall experience at this location.Cons:
It took 3 employees combined effort in order to serve one person ahead of me in line for at least 25 minutes. When it finally was my time to be helped, I was asked to go into the parking lot to obtain the mileage on the vehicle while the lady stood there doing nothing. When I got back she answered a phone call and didn't even put the person on hold, I continued to wait. When she got off the phone she realized she was not capable of figuring out how to do a return. She proceeded to go for help. In the meantime one of the other employees then tried to help another person that was in line behind me while my employee went in search for help! I informed her her co-worker needed some help in processing my return and I simply cannot wait any longer, I did not account 45 minutes to drop off a vehicle. A capable employee then showed up and processed my return within 2 min. Seeing how easily the process should be handled made me sick to my stomach. I wouldn't recommend this location to anybody.One location in Crestview
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Reviews
2.0 Poor
Aug 2020
Cons:
We never got to go. Thanks COVID-1910.0 Wonderful
Jul 2020
Pros:
Staff member was friendly, picking up and dropping off was easy.8.8 Very good
Nov 2019
Pros:
Yes3.6 Poor
Aug 2019
Pros:
The staff was super condescending and put me in an economy car despite the fact I paid for a mid size. I brought the car back @ 6 versus 4 and was charged an additional $38 when the daily rental was only $27 which seemed extremely inflated.9.6 Wonderful
May 2018
Pros:
They offered me three vehicles to choose from.7.2 Good
May 2018
Pros:
Quick operation, good agent to pick upCons:
the car didn't have bluetooth. It was weird to grab the car and not have to check it out with another gate agent to leave the premises. If I had something wrong with the car, I didn't have an immediate person to detail that with. I would have had to go back into the terminal or hunt someone down. Nevertheless, it's comforting to not have to wait to get my car and go. So it's just habit that makes it weird.One location in Crestview
Filters
Reviews
10.0 Wonderful
Aug 2019
Pros:
Efficiency.Cons:
Nothing!!10.0 Wonderful
Jun 2018
Pros:
CostCons:
Nothing. All was easy and fast.10.0 Wonderful
Apr 2017
Pros:
Multiple flight delays & cancellations conspired to ruin my family's Spring Break vacation. After six hours of delays, our flight from Atlanta to Destin-Ft Walton was cancelled. Our National agent in Destin airport was extremely flexible and courteous which was a relief in all our bad travel experiences with Delta. We ended up renting a car from National in Atlanta and driving the five plus hours to Seaside, FL. One day later but, still had a good time.Cons:
No complaints about National this trip.10.0 Wonderful
Dec 2016
Pros:
Very helpful with returnOne location in Crestview
One location in Crestview
Along with a 10 passenger van, rental companies in Crestview offer 7 passenger vans.
Pick-up location | Crestview |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |