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2 locations in Brewery District
Filters
Reviews
9.2 Wonderful
Nov 2020
Pros:
The tahoe we reserved was not available. The assistant manager Chris offered us a minivan for much less than the tahoe. It worked great for our trip.Cons:
The windshield was not clean. Had smears on it10.0 Wonderful
Jul 2019
Pros:
The staff was friendly and helpful. It was easy to drop off even after hours!Cons:
Nothing.10.0 Wonderful
Jun 2019
Pros:
Yes6.0 Okay
Feb 2019
Pros:
Staff was awesome!Cons:
I had issues with my rental, but Gwen I returned it I received a discount.10.0 Wonderful
Nov 2016
Pros:
I never use another rental car company. The wait times are short, the employees are friendly, and the quality of the cars is consistent. You can't go wrong with Enterprise.10.0 Wonderful
Oct 2016
Pros:
The people who helped me at pick up and drop off were really greatOne location in Brewery District
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Reviews
2.0 Poor
Dec 2021
10.0 Wonderful
Aug 2017
Pros:
efficient and found a car less $$$ than the other companies that I had reserved but had NO car now after I arrived/// .Cons:
nothing10.0 Wonderful
May 2017
Pros:
They gave me a great car and it took maybe 3 minutes to pick up. Friendly staff great service great vehicle.Cons:
I called to change my reservation to pick it up about 7 hours before I originally wanted to and was told there would be no issue. I talked to 3 customer service people who were clueless and basically said I couldn't, or said the price would be totally different, before being connected to the guy behind the desk at the location I was picking up at. This guy understood what I wanted, made the change and charged me less than the others said I'd be paying! Train your customer service people to match your front desk people and you'll be much better off.8.0 Very good
Jan 2017
Pros:
The customer service reps at both locations, South Windham, CT and Sullivant Ave in Columbus, OH, were extremely helpful and courteous. The car was clean and got me to where I needed to go.Cons:
I do not appreciate the fact that I was charged an additional day of rental. This is an error. I will be calling your corporate hq to have the erroneous charges removed from my account.8.4 Very good
Nov 2016
Pros:
Reasonable prices.Cons:
The location is very unusual and somewhat difficult to find.4.0 Mediocre
Oct 2016
Cons:
There were a LOT of fees added on after the fact. I was quoted $173 on Kayak but the rental ended up being over $270.2 locations in Brewery District
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Reviews
2.0 Poor
Jul 2022
8.0 Very good
Jul 2022
10.0 Wonderful
Jan 2022
2 locations in Brewery District
Filters
Reviews
10.0 Wonderful
Oct 2023
2.0 Poor
Jan 2021
Pros:
They tried to remedy the mistakes they madeCons:
Understaffed and overwhelmed location. Car was not ready till half an hour after the pick up time. Agent made 3 mistake on my rental contract: wrong check out time, wrong fuel level and wrong check in time.4.0 Mediocre
Dec 2020
Pros:
Drop off was questionable - we get to the location almost an hour prior to their closing (Christmas Eve close at 12 noon - and had to go back home (10 minutes away) because left credit card - but was told they have 6 reservations and only 4 cars - so first come first serve as to who will get the rental. I thought that was absurd - never experienced that before - luckily did not leave to far away but feel sorry for those who got there and did not get a car for Christmas Eve travel.Cons:
The company should have ensured based on reservations they had all vehicles to accommodate. Luckily this site was not one where you pay in advance - wonder if that is one reason the company may be lax in ensuring they have what they need for all of the reservations - since they are not paid upfront they think it is okay to deliver that type of experience where you say "sorry" we don't have enough cars??7.2 Good
Sep 2019
Cons:
I thought I had said “airport pickup but had to travel across Cols to the west side to pick up. They then arranged an airport return.9.6 Wonderful
Aug 2019
Pros:
Staff was friendly and quick. Convenient location. Vehicle clean.5.2 Fair
Aug 2018
Cons:
Vehicle was unavailable at confirmed time.3 locations in Brewery District
Yes. Based on our information, HERTZ in Downtown is the cheapest car rental location in Columbus. It is located at 2361 Morse Road.
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